FAQ

purchasing_steps

PAYMENT INFORMATION

    1. Visit your online banking/ mobile banking app and navigate to the E-transfer section. If you have troubles, you can call your bank to assist you.
    2. Add our payment email (sent to you after checking out) and exact total of your order as seen on your invoice. 
    3. Submit the transfer. 
    4. IMPORTANT! E-TRANSFER INFORMATION WILL BE SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL. THIS INCLUDES THE NICKNAME, QUESTION & ANSWER.

      Once you send the E-transfer, our team will confirm payment and begin processing your order for shipment.

    5. If there are any errors in the deposit process, we will contact you through your account email before processing the order.

    *We recommend adding Supherbs to your contact/payee list, to make future orders faster/easier for your convenience. 

ACCOUNT INFORMATION

LOCAL DELIVERY INFORMATION

POST SHIPPING INFORMATION

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