For local delivery, we mark all orders as “complete” once they are packaged and our rep begins his delivery routes. Typically, once you see your order is complete, you can expect it to arrive within 1 – 3 hours, depending on weather, traffic (keep in mind rush hour), how busy we are and where you are located. Our drivers are extremely busy, so we ask that you have some patience with them. Imagine doing nothing but driving back and forth across the city for 8+ hours a day in all forms of road conditions. That’s what they dedicate themselves to, so please don’t panic if your order takes a little extra time