Dispensary FAQ

Supherbs is a Canadian cannabis dispensary with a dedication to quality.  Quality products, quality customer service, quality pricing and a quality experience everytime for you.   As a team of marijuana connoisseurs it’s important that the product you’re ordering is the product you receive.  And that product should exceed your expectations with every purchase.  We pride ourselves on our return customer rate, it let’s us know that we’re doing something right, and we strive to achieve this same perfection throughout everything we do.  That’s why we have dedicated support to every part of your purchase.  And if you are even confused, seeking strain advice, or looking for a specific product,  you can trust our dedicated team around the clock, and we will be here to help with real advice, from real cannabis enthusiast. 

Payment Information

  1. Visit your online banking/ mobile banking app and navigate to the E-transfer section. If you have troubles, you can call your bank to assist you.
  2. Add our payment email (sent to you after checking out) and exact total of your order as seen on your invoice. 
  3. Submit the transfer. 
  4. IMPORTANT! E-TRANSFER INFORMATION WILL BE SENT TO YOU IN YOUR ORDER CONFIRMATION EMAIL. THIS INCLUDES THE NICKNAME, QUESTION & ANSWER.

    Once you send the E-transfer, our team will confirm payment and begin processing your order for shipment.

  5. If there are any errors in the deposit process, we will contact you through your account email before processing the order.

*We recommend adding Supherbs to your contact/payee list, to make future orders faster/easier for your convenience. 

Currently, we only accept Interac E-transfer as payment. To use this service, you must have online banking with your banking institution. 

Once you complete the checkout process for your order, you will be provided instructions for making a payment on the order complete window, as well as in the order confirmation email you will receive.

Taxes will be charged at a rate of 5% GST. Provincial taxes will not be charged.

We offer FREE SHIPPING on all orders above $100 – based on the total cart value BEFORE GST and AFTER discounts.

Below the free shipping threshold, we charge a flat rate of $15 to cover postal rates across Canada.

We ship across Canada to each and every city.

You will receive a order processing confirmation email once we confirm that payment has been received in the form of an E-transfer. Because this confirmation is done manually by our team, it can take up to 1-2 hours during busy times to match payment to it’s respective order.

Account Information

You can register for a new account here: My Account

To make an order, follow these instructions:

*IMPORTANT* To make an order, you must have a registered account. If you do not have an account, you can register for one here: My Account

  1. Visit Supherbs dispensary in the navigation/menu bar at the top of the screen.
  2. Browse our product catalog to find the products you are interested in purchasing. Products can be filtered or searched to make the selection process easier.
  3. Once you find a product you would like to purchase, visit the product page and select the volume/quantity you want. When finished, click “ADD TO CART”
  4. When you have finished choosing the products you would like to purchase, click the “CART” button in the upper right hand side of the menu bar and continue to checkout.
  5. Follow the prompts on the screen and fill in your shipping information/ order notes if applicable.
  6. Once you have filled in your information, select “SUBMIT ORDER”
  7. Make an E-transfer for the total order amount to [email protected]
  8. We will process and ship your order.
When you place an order, it automatically enters our system to be on hold. Once we confirm receipt of your payment, your order status will change to processing and our team will begin packing your order to be shipped out the following business day excluding weekends. For orders that change to processing during the weekend, they will be shipped out the following Monday when the office of our selected courier is open. In an event where we have not received your payment within 48 hours our system will delete that on-hold order.

Change your password at anytime from visiting the My Account dashboard and selecting change my password.

Unfortunately our system does not allow you to change or cancel an order once it has been placed. If you would like to do this, contact us at [email protected] If you change you order, please make use this invoice/total order amount when making your payment, to ensure there are no hiccups with changing numbers.

Local Delivery Information

We offer Same-Day delivery in Calgary. This means when you place your order and make your payment before 8pm, you can expect your order to arrive on the same day. Check out our Calgary weed delivery page for more information!

ESTIMATED TIME SLOTS FOR DELIVERY:

Payment received before 1pm:

Expect delivery between 1pm – 6pm

Payment received between 1pm – 8pm:

Expect delivery before 11pm

Payment received AFTER 8pm:

Orders placed after 8pm will be processed and delivered the following day.

We offer this perk to areas including:

  • Calgary
  • Airdrie
  • Chestermere
For local delivery, we mark all orders as “complete” once they are packaged and our rep begins his delivery routes. Typically, once you see your order is complete, you can expect it to arrive within 1 – 3 hours, depending on weather, traffic (keep in mind rush hour), how busy we are and where you are located. Our drivers are extremely busy, so we ask that you have some patience with them. Imagine doing nothing but driving back and forth across the city for 8+ hours a day in all forms of road conditions. That’s what they dedicate themselves to, so please don’t panic if your order takes a little extra time 🙂
For local deliveries, we do not offer tracking numbers as they are only for post-shipping services and it would only slow down the process of delivering your package.
We accept same day delivery orders until 8pm every day and our evening drivers go about there routes after they’ve completed packing those orders. If you have not paid for your order until after 8pm, your order will be processed and delivered the following day.

Post Shipping Information

Our dispensary ships all packages through Canada Post, unless there are disruptions in that service.

Typically, packages will arrive within 2-3 business days to most parts in Canada as advertised by Canada Post. In some cases if you reside in a rural area or small population city, it may take up to 4 business days however usually is the case for provinces such as New Brunswick and Prince Edward Island

After payment has been confirmed and our team has packed your order, we will mark your order as “Complete” and you will be notified by email.

If you have not received your tracking ID in this email, or if the ID you received is incorrect/displays errors while tracking, please reach out to [email protected] to remedy this issue.

*NOTE: Calgary same-day deliveryies will NOT receive a tracking number. Only Post-shipped orders will. For more information on local deliveries, please refer to the “Local Deliveries Information” tab. 

Canada Post may have accidentally delivered your package to the wrong address. Postal workers may occasionally drop packages at your neighbours’ homes or wrong mailbox. Ask your neighbours if they saw it or simply look around their premises. You may also check the community mailbox. 
Postal workers may also have scanned a package as “successfully delivered” but it will actually arrive the next business day. Please allow one extra business day to see if you package arrives. 

If you do not receive it 2 days after your expected date, let us know so we can file a trace with the post office. Once a trace is filed, Canada Post will conduct an investigation (which can take 5 business days to complete). If they can locate the package, they will ship it to you and you’ll get it a few days later.

From Canada Post

“The investigation involves contacting the addressee to confirm delivery, or to better understand how they receive their mail and, as applicable, if they checked: with the front desk, security or mail room at the receiving address to see if someone else accepted the item on their behalf; their Community Mail Box for the item or parcel compartment key; around their property to see if the item was left in a safe location or in a mailbox attached to their home. In rare cases, a delivery scan is entered into our system before the item is delivered. If you become aware that the addressee has received the item before we contact you, simply reply to this e-mail indicating the item has been received.”

Nope!  We only accept orders for residence of Canada who are of legal age to consume cannabis at this time!
Our dispensary ships all packages through Canada Post, unless there are disruptions in that service. Typically, packages will arrive within 2-3 business days to most parts in Canada as advertised by Canada Post. In some cases if you reside in a rural area or small population city, it may take up to 4 business days however usually is the case for provinces such as New Brunswick and Prince Edward Island

Order Weed Online In Canada at Supherbs

Wondering how to buy weed online in Canada?  It’s easy, all you need to do is visit our weed dispensary to discover a variety of edibles, marijuana flower in indica and sativa strains, vape pens with THC and CBD, tinctures, capsules, and basically any type of weed product or medical marijuana product you can imagine. 

Each marijuana product offers a detailed description breaking down terpene profiles, cannabinoids, benefits, medical effects and everything you need to make a educated decision on the perfect products for you.

Looking to buy weed online in Calgary?   We offer Calgary weed delivery services, learn more about our delivery times at the link to the left.

To get the most out of your visit to Supherbs, you will take advantage of all our signup bonuses, daily promotions, regularly scheduled sales and promotions.  So here’s a few ways you can get the most when you shop at Supherbs,  Canada’s best marijuana dispensary online:

Signup Discount: Use code BESUPHERB to take 15% off all the items in your cart on your first purchase.

Referral Bonuses: When you share Supherbs with your friends you can earn $20 every time.  Make your next order free when you goto your Account Dashboard and visit the refer a friend tab. Share the URL to get $20 everytime a friend makes a purchase.

Monitor & Use Points: Earn points everytime you make a purchase at Supherbs.  Points are variable and you will get more points depending upon the products you are purchasing. 

These points are instantly interchangeable for cash at checkout so you can save everytime you checkout with the points you have saved up.

Signup to our emails: Make an account with us here to receive Supherbs weekly email mailouts.  Every week we reduce specific items for massive savings, and you can only get these codes when you’re a  member. 

Check the top bar and popups for daily discounts: Whenever we’re hosting a door crasher firesale, you can find information in a few places.  The popups, the top bar and on our homepage.  Check these often so you don’t miss a limited time discount or sale!

Taxes will be charged at a rate of 5% GST. Provincial taxes will not be charged.

We offer FREE SHIPPING on all orders above $100 – based on the total cart value BEFORE GST and AFTER discounts.

Below the free shipping threshold, we charge a flat rate of $15 to cover postal rates across Canada.

We ship across Canada to each and every city.

You will receive a order processing confirmation email once we confirm that payment has been received in the form of an E-transfer. Because this confirmation is done manually by our team, it can take up to 1-2 hours during busy times to match payment to it’s respective order.

 

Special ounces give you a chance to get the best weed in Canada at the best prices in Canada.  I’m sure you have heard the rumors of $99 ounces, $100 ounces, and $129 ounces – well, this is where you will find these deals. Weekly new strains, heavily discounted so you can test drive what we have in stock!

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We publish all of our current sale items in real time on our sales page.  Vheck out today’s lnew coupon, codes and discounts live in real time here.

Quick Weed Delivery Anywhere in Canada

Welcome to Supherbs, Canada wide delivery for quality marijuana, CBD products, edibles, extracts, tinctures, THC or CBD vape pens, cartridges, and well, everything weed. We  deliver Canada wide meaning, everywhere in Canada.  There is nowhere we don’t go, no city or town to big or small.  If it’s in Canada, we have you covered with quick express shipping, free everytime your order exceeds $100.

Buy cannabis online from Supherbs anywhere in BC.  Our delivery drivers are active shipping orders every hour across British Columbia.  Order online for quick shipping on all orders.  Here’s a few popular areas we deliver to:

  • Abbotsford
  • Armstrong
  • Burnaby
  • Campbell River
  • Castlegar
  • Chilliwack
  • Colwood
  • Comox
  • Coquitlam
  • Courtenay
  • Cranbrook
  • Creston
  • Dawson Creek
  • Delta
  • Duncan
  • Enderby
  • Fernie
  • Fort St. John
  • Gibsons
  • Golden
  • Grand Forks
  • Greenwood
  • Kamloops
  • Kelowna
  • Kimberley
  • Ladysmith
  • Lake Cowichan
  • Langford
  • Langley
  • Maple Ridge
  • Merritt
  • Nanaimo
  • Nelson
  • New Westminster
  • North Vancouver
  • Oliver
  • Osoyoos
  • Parksville
  • Penticton
  • Pitt Meadows
  • Port Alberni
  • Port Coquitlam
  • Port McNeill
  • Port Moody
  • Powell River
  • Prince George
  • Prince Rupert
  • Princeton
  • Qualicum Beach
  • Quesnel
  • Revelstoke
  • Richmond
  • Rossland
  • Salmon Arm
  • Sidney
  • Smithers
  • Surrey
  • Terrace
  • Trail
  • Vancouver
  • Vernon
  • Victoria
  • View Royal
  • West Kelowna
  • White Rock
  • Williams Lake

Buy marijuana online in Alberta’s biggest and smallest cities from Alberta’s best mail order marijuana dispensary.  Order weed online from our online dispensary delivery service to anywhere in Alberta.  Here’s a few cities and towns our express delivery service is poplar:

  • Airdrie
  • Banff
  • Beaumont
  • Brooks
  • Calgary
  • Camrose
  • Canmore
  • Chestermere
  • Clairesholm
  • Cold Lake
  • Drumheller
  • Edmonton
  • Fort Saskatchewan
  • Fort McMurray
  • Grande Prairie
  • High River
  • Lacombe
  • Leduc
  • Lethbridge
  • Lloydminster
  • Medicine Hat
  • Red Deer
  • Sylvan Lake
  • Spruce Grove
  • St. Albert
  • Vulcan
  • Wetaskiwin

We are Saskatchewan’s quick, trusted mail order marijuana delivery service. Order weed from our dispensary in any town or city with express shipping every hour.

  • Estevan
  • Flin Flon
  • Humboldt
  • Lloydminster
  • Martensville
  • Meadow Lake
  • Melfort
  • Melville
  • Moose Jaw
  • North Battleford
  • Prince Albert
  • Regina
  • Saskatoon
  • Swift Current
  • Warman[
  • Weyburn
  • Yorkton

Enjoy mail order marijuana delivered express to your front door, PO box, hotel or anywhere you need.  Manitoba residence use Supherbs for our trusted quick delivery times, high quality mail order cannabis and ease of ordering online.  Here’s a few of the popular destinations we ship to in Manitoba:

  • Brandon
  • Dauphin
  • Flin Flon
  • Morden
  • Portage la Prairie
  • Selkirk
  • Steinbach
  • Thompson
  • Winkler
  • Winnipeg

Ontario’s best dispensary!  We offer all day marijuana delivery so you can order for cheap and enjoy the benefit of quick express shipping absolutely free!  Order marijuana online anywhere in Ontario, here’s a few popular places we deliver:

  • Barrie
  • Belleville
  • Brampton
  • Brant
  • Brantford
  • Brockville
  • Burlington
  • Cambridge
  • Clarence-Rockland
  • Cornwall
  • Dryden
  • Elliot Lake
  • Greater Sudbury
  • Guelph
  • Haldimand County
  • Hamilton
  • Kawartha Lakes
  • Kenora
  • Kingston
  • Kitchener
  • London
  • Markham
  • Mississauga
  • Niagara Falls
  • Norfolk County
  • North Bay
  • Orillia
  • Oshawa
  • Ottawa
  • Owen Sound
  • Pembroke
  • Peterborough
  • Pickering
  • Port Colborne
  • Prince Edward County
  • Quinte West
  • Richmond Hill
  • Sarnia
  • Sault Ste. Marie
  • St. Catharines
  • St. Thomas
  • Stratford
  • Temiskaming Shores
  • Thorold
  • Thunder Bay
  • Timmins
  • Toronto
  • Vaughan
  • Waterloo
  • Welland
  • Windsor
  • Woodstock

Quebec buys marijuana at Supherbs! We deliver marijuana quickly to all areas in Quebec big or small! Here’s a few cities that we frequently deliver cannabis orders to:

  • Montreal
  • Ottawa – Gatineau
  • Quebec City
  • Sherbrooke
  • Trois-Rivières
  • Chicoutimi – Jonquière
  • Saint-Jean-sur-Richelieu
  • Saint-Jérôme
  • Châteauguay
  • Drummondville
  • Granby
  • Beloeil
  • Saint-Hyacinthe
  • Joliette
  • Victoriaville
  • Salaberry-de-Valleyfield
  • Shawinigan
  • Rimouski
  • Sorel
  • Saint-Georges
  • Val-d’Or
  • Rouyn-Noranda
  • Sept-Îles
  • Hudson
  • Alma
  • Magog
  • Varennes
  • Rivière-du-Loup
  • Les Coteaux
  • Buckingham
  • Thetford Mines
  • L’Assomption
  • Port-Alfred-Bagotville
  • Laurentides
  • Cowansville
  • Hawkesbury
  • Hauterive
  • Dolbeau
  • Sainte-Agathe-des-Monts -Val-David
  • Sainte-Marie
  • Sainte-Anne-des-Plaines
  • Matane
  • Lavaltrie
  • Campbellton
  • Saint-Canut
  • Lachute
  • Amos
  • Baie-Comeau
  • Saint-Amable
  • Saint-Augustin
  • Montmagny
  • Marieville
  • Donnacona

 

 

  • St. John’s
  • Conception Bay South
  • Mount Pearl
  • Paradise
  • Corner Brook
  • Grand Falls-Windsor
  • Gander
  • Portugal Cove–St. Philip’s
  • Happy Valley-Goose Bay
  • Torbay
  • Labrador City
  • Stephenville
  • Clarenville
  • Bay Roberts
  • Marystown
  • Deer Lake
  • Carbonear
  • Channel-Port aux Basques
  • Pasadena
  • Placentia
  • Bonavista
  • Lewisporte
  • Bishop’s Falls
  • Harbour Grace
  • Springdale
  • Botwood
  • Spaniard’s Bay
  • Holyrood
  • Burin
  • Grand Bank
  • St. Anthony
  • Fogo Island
  • Logy Bay-Middle Cove-Outer Cove
  • Twillingate
  • New-Wes-Valley
  • Wabana
  • Glovertown
  • Pouch Cove
  • Kippens
  • Gambo
  • Wabush
  • Trinity Bay North
  • Victoria
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Affiliate Program

Yes, we’re glad you asked, we recently launched our weed affiliate program for Canadian social influencers, networkers, bloggers, streamers, media uploaders, forums admins and more.   

Canadians of legal age with non-spammy marketing techniques. We are looking to add members to our team for long term relationships, and influencers with authentic, involved followers.

Join our cannabis affiliate program here.

Yup! Everyone gets their own custom URL available from your affiliate dashboard.  You can also make your own URL if you want to link to a page on our website.

All of your URL clicks and conversions are tracked from the same page. You will see a handy chart that will feed you real time stats on all of your signups.

Supherbs affiliate program is currently offering affiliates 15% on all sales.

Yes!  You get your own 15% off custom discount code to share with your audience and incentivize signups!

Of course we do!  We’ve made banner sets with your custom discount code so you can copy and paste to get started earning revenue.  Our team frequently updates designs and sizes so check back for new ads frequently.

Creatives are available from the creatives tab in your affiliate dashbord.

We issue affiliate payments once monthly via Paypal and Interac email transfer.

Referrals

We offer you a chance to refer a friend and when they make a purchase you earn credits for free buds back into your account!  Currently you earn $20 for each friend you refer that makes a purchase!

Monitor your referrals right from your account dashboard here.  To learn more about  visit our marijuana referral program

Points

Earning points is another way for you to save on your next purchase and us to say thank you for shopping with Supherbs.  For every item you purchase, more points are earned.   Each item offers a unique number of points depending upon it’s cost, and points are redeemable on checkout, so you can save a little next purchase, or bank up your points to save a lot and get free weed in the future.

It’s simple.  When you make an order, you will receive points which you can monitor from your account.  Points are posted on the product page of each item in the dispensary so you can see how many points you’re going to earn before you make a purchase.

If you want to use you points, upon checkout you will see an option to redeem points, use that and your totals will update live.

Canada's Best Weed Dispensary

Browse Canada’s best weed dispensary.  Our team is bringing in new strains and weed brands daily, so make sure to frequently check back for new stock, sale items and deals on marijuana that you’re not going to find anywhere else.  Check out the product categories you will find at Supherbs below.  You will regularly find a variety of THC heavy and high CBD marijuana strains, CBD edibles, CBD capsules & tinctures, THC edibles, vape pens with both CBD and THC variations,  marijuana infused chocolates, and other trusted products from high quality lab tested brands servicing the Canadian cannabis community.

Take 15% off your first purchase with Supherbs today when you place your first order.  Just use the code BESUPHERB on checkout to save!